Support Home > Getting Started > WooCommerce Products that Require a Jetpack Connection

WooCommerce Products that Require a Jetpack Connection

WooCommerce is a powerful e-commerce plugin built for WordPress. Several WooCommerce extensions work hand-in-hand with WordPress.com. Jetpack facilitates the connection between the two. Learn which extensions need Jetpack.

WooCommerce Shipping & Tax

This extension was previously referred to as WooCommerce Services. You can also sometimes see a separate reference to WooCommerce Shipping or WooCommerce Tax, but in fact, these two features are combined within a single plugin.

WooCommerce Shipping & Tax requires Jetpack to be activated and connected to your WordPress.com account. If you don’t connect your site to WordPress.com via Jetpack, automated taxes may not be applied correctly, and you will not be able to print shipping labels.

WooCommerce Payments

WooCommerce Payments is a fully integrated payment gateway developed by WooCommerce.

The plugin requires a connection to your WordPress.com account. This connection can be created with or without Jetpack.

If you have Jetpack activated and connected to your WordPress.com account, this connection will be automatically used for WooCommerce Payments.

If you are using WooCommerce Payments with Jetpack connected, and you disconnect Jetpack, WooCommerce Payments will stop working. You will see a warning that WooCommerce Payments will no longer work before confirming the disconnection. You can connect or reactivate WooCommerce Payments by reconnecting Jetpack.

Another option is to go to your WP Admin and then Payments in the sidebar. Once there, click Finish setup and authorize the WordPress.com connection when prompted. If you go with this option and the Jetpack plugin is installed and activated on your site, the Jetpack connection will also be re-established at the same time. You can find more details in Connecting to WordPress.com with WooCommerce Payments.

Google Listings & Ads

Google Listings & Ads syncs your store products with Google listings, making it simple to showcase them to shoppers across Google.

This extension requires a connection to your WordPress.com account. This connection can be created with or without Jetpack.

If you have Jetpack activated and connected to your WordPress.com account, this connection will be automatically used for Google Listings & Ads.

If you are using Google Listings & Ads with Jetpack connected, and you disconnect Jetpack, Google Listings & Ads will stop working. You will see a warning that Google Listings & Ads will no longer work before confirming the disconnection. If you reconnect Jetpack, this will reconnect your site to WordPress.com and Google Listings & Ads will start working again.

Another option is to go to your WP Admin and then Marketing > Google Listings & Ads and reactivate the connection to WordPress.com there. In this case, if Jetpack is installed and activated, Jetpack will be reconnected automatically.

If you would like to disconnect Google Listings & Ads, you don’t need to disconnect Jetpack. You can read more in the Disconnect Google Listings & Ads section of the documentation on WooCommerce.com.

WooCommerce Mobile App

The WooCommerce Mobile App helps you manage your online store via a mobile app.

The app needs to create a connection to your online store. That secure connection is provided via Jetpack. You can find more details in the Jetpack Setup Instructions for the WooCommerce Mobile App.

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